Privacy Policy
Last Updated: June 5, 2026
Welcome to Specialist Connect Pro (“Specialist Connect Pro,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website specialistconnectpro.com and the Specialist Connect Pro mobile application. This policy also explains your rights regarding your information and how you can contact us.
1. Who We Are
Specialist Connect Pro is a healthcare referral and professional coordination platform designed to help users connect with specialists, hospitals, diagnostic centers, and related healthcare services. If you have any questions about this Privacy Policy, you may contact us at specialistconnetpro@gmail.com or visit specialistconnectpro.com.
2. Information We Collect
We may collect the following categories of information when you use our website or app:
Name, mobile number, email address, professional details, clinic or hospital details, specialty details, and login credentials when you register or log in.
Profile information, referral-related details, uploaded files, reports, attachments, and support requests that you submit through the platform.
Device and technical information such as device type, operating system, app version, IP address, crash logs, usage activity, and notification token data to improve functionality and security.
Future billing-related information if you choose a Premium plan; payment processing may be handled by third-party payment partners, and we may receive limited transaction-related details such as payment status, plan type, and renewal status. We do not intend to store full card details on our own servers unless explicitly stated in a future updated policy.
3. How We Use Your Information
We may use your information to:
create and manage your account;
authenticate users and maintain platform security;
enable referral, hospital, diagnostic center, and specialist coordination features;
send important service notifications, account alerts, and support messages;
improve app performance, user experience, and platform reliability;
comply with legal obligations and prevent fraud, abuse, or unauthorized activity;
manage Premium features, subscriptions, and payment-related access in the future.
4. Sharing of Information
We do not sell your personal information. We may share information only in limited situations, including:
with service providers or technology partners who help us operate the platform, such as hosting, email, analytics, notifications, authentication, or payment partners;
when required by law, regulation, court order, or lawful government request;
when necessary to protect our legal rights, users, systems, or public safety;
as part of a business transfer, merger, restructuring, or acquisition, if applicable.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. However, no website, app, or internet transmission can be guaranteed to be completely secure, and you use the service at your own risk.
6. Account Registration and Login
To use certain features, users may need to register and log in. You are responsible for keeping your login credentials confidential and for all activity carried out through your account. We may suspend or restrict access if we detect suspicious, unlawful, or abusive activity.
7. Notifications and Communications
We may send transactional emails, app notifications, OTP/authentication messages, service alerts, or support-related messages required for account access and platform operation. Marketing or promotional communications, if introduced later, may include opt-out options where required by law.
8. Premium Plans and Future Payments
At present, the platform may offer login and registration functionality, and Premium membership/payment features may be introduced in the future. When such features go live, we may update this Privacy Policy to explain payment collection, subscription billing, renewals, third-party payment processors, invoices, and cancellation terms in more detail.
9. Data Retention
We may retain account, referral, and support information for as long as reasonably necessary to operate the service, comply with legal requirements, resolve disputes, enforce our agreements, and maintain legitimate business records.
10. Your Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities. To make a privacy-related request, contact us at specialistconnetpro@gmail.com.
11. Children’s Privacy
Specialist Connect Pro is not intended for children, and we do not knowingly collect personal information directly from children. If you believe information has been submitted inappropriately, please contact us so we can review and take appropriate action.
12. Third-Party Services
Our website or app may use third-party tools or services such as hosting, analytics, notification delivery, authentication systems, or future payment processors. Their use of data may be governed by their own privacy policies and terms.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the service after changes become effective may mean you accept the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Website: specialistconnectpro.com